1. How do I buy ISUN products online?
It is very easy to shop for ISUN products online. In just three simple steps, you can shop online with us.
1. Log on to www.isunindia.com
2. Add products to your cart
3. Sign in to your account and Checkout
2. Can I buy ISUN products in bulk?
Of course, yes. We deliver products in bulk. However, you need to request bulk orders in a separate form listed at our Bulk Enquiry Page. Our customer care representatives will contact you within 24-48 hours.
3. How can I track my shipment and when it will be delivered?
Once your order has been confirmed, you'll receive an email with complete shipment details like consignment number / expected date of delivery and much more within 24-hours of time.
4. How can I pay for products in IsunIndia.com?
ISUN India offers multiple payment options which includes Credit Cards,Debit Cards and through internet banking from major banks.
5. Are you offering Cash on Delivery?
Currently we don't offer Cash on Delivery services. However, in near future, we will add them into our list of services offered.
6. Is it safe to use my credit/debit card?
It is completely safe to use your credit card or debit card with ISUN India, since we use PCI Security Standards compliant payment gateway partner.
7.What should I do, if I my device is malfunctioning ?
ISUN provides you the better way of customer services by maintaning set of customer centres in Tamil Nadu, Kerala, Karnataka for easy access.You can apply online or walk directly to the service centres.We are happy to help you always.
8.How can I initiate a Service Request ?
Customers can fill in the complaints at Service Request page. We look forward into it and reach you shortly.
9. How service centres can facilite ISUN India customers?
ISUN India has been maintaning the customer service centres with high quality standards and frequent audit in a systematic manner.Customers can log their complaints, both online and in the concerned service centres. We have appointed a Service engineer to reduce the complaint time in your local area itself.